Privacy Policy

WHO DOES THIS PRIVACY POLICY APPLY TO AND WHAT DOES IT COVER?

This Privacy Policy sets out how Knights Rugby League Pty Ltd (“the Newcastle Knights” or “We/we” or “Our/our” or “Us/us”) (and all our sub-clubs and related entities) collect, use, disclose and hold “personal information”.

“Personal information” means information or an opinion about an individual (or an individual who is reasonably identifiable), regardless of whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. Your full name, gender, date of birth, home address, telephone number, email address and other contact details are common examples of information which may constitute personal information.

The Newcastle Knights is owned by Western Suburbs (Ncle) Leagues Club Limited (“Wests”). The Newcastle Knights may obtain personal information from, and share personal information which it holds with, Wests as the Newcastle Knights and Wests are related bodies corporate.

If you have any dealings with the Newcastle Knights, including if you participate in any promotions offered by Wests which relate to the Newcastle Knights, or sign up for a “red membership” with Wests, this Privacy Policy will apply to you. However, if you do not have any dealings whatsoever with the Newcastle Knights, and only have dealings with Wests, this Privacy Policy will not apply to you. Instead, Wests’ privacy policy applies to you and the Newcastle Knights will only handle any information it collects about you from Wests in accordance with Wests’ privacy policy. Wests’ privacy policy is available at https://mywests.com.au/wests-group/privacy-policy.

OUR PRIVACY COMMITMENT TO YOU

At the Newcastle Knights, we are committed to respecting and safeguarding your privacy. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise or unless required or permitted by law, we will only collect and use your personal information as set out in this Privacy Policy.

We are committed to complying with our obligations under the Privacy Act 1988 (Cth) (as amended from time-to-time) and the 13 Australian Privacy Principles.

Where appropriate, we will handle your personal information relying on the employee records exemption (which applies to employee records related to current and former employment relationships) and the related bodies corporate exemption in the Privacy Act.

To keep up with changes in legislation and our practices, we may revise this Privacy Policy at any time without prior notice.

We will notify you of any changes to this Privacy Policy by posting a notification and the updated Privacy Policy on our websites and on a noticeboard in our foyer, so we encourage you to check our website and noticeboard from time to time.

SUPPLEMENTARY COLLECTION NOTICES

In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain types of information that we collect from you. If so, we will provide you with a supplementary collection notice at the time we collect that information from you wherever possible. For example, if you apply for direct debit arrangement with us, the application form may contain additional provisions advising that we may collect information about your credit history by obtaining a credit report from a credit reporting body. You should carefully read any supplementary collection notices which are provided to you as their provisions will apply alongside this Privacy Policy. In the event of any inconsistency between the provisions of this Privacy Policy and the provisions of a supplementary collection notice, the provisions of the supplementary collection notice will prevail.

ANONYMITY AND PSEUDONYMITY

Where practicable, we will allow you to deal with us on an anonymous or pseudonymous basis, but this will usually be limited to enquiries of a general nature. Otherwise, we will seek the information identified in this Privacy Policy. For example, it will not be practicable to deal with you on an anonymous or pseudonymous basis in circumstances where we need your contact details to send notices to you or to correspond with you about administrative matters.

If you do not provide us with your personal information, you will not be able to become a member of the Newcastle Knights and may not be able to use our products and services or facilities or access our premises.

If you provide us with your personal information but do not opt in to receive direct marketing material from us and our trusted third parties, we will be unable to provide you with information about certain promotions and products and services that we offer.

HOW WE SHARE YOUR INFORMATION AS PART OF THE RUGBY LEAGUE EXCHANGE

An important part of the way in which we deal with your personal information is through the "Rugby League Exchange", which is an established data storage architecture for processing personal information, and an initiative of the Newcastle Knights in conjunction with the NRL, other rugby league clubs, Queensland Rugby League, New South Wales Rugby League and selected third parties. In this Privacy Policy, we use the following terms as defined:

"NRL" means the Australian Rugby League Commission Limited, National Rugby League Limited and each of their associates, related entities and subsidiaries.
"Competition" means any competition, tournament or league registered or carried out by the NRL or States including the pre-season, season proper, finals series and any post season tournament or knockout cup competition and any other football competition or tournament.
"Competition Administrator" means the entity responsible for the conduct and staging of a Competition and includes (without limitation) the NRL and States (including the divisions and associations that make up the States).
"Clubs" means any club registered with the NRL or States from time to time.
"States" means any of Queensland Rugby League, New South Wales Rugby League, NRL Victoria, NRL South Australia, NRL Northern Territory, NRL Western Australia and NRL Tasmania.
"NRL Rules" means NRL's constitution, rules, regulations, policies and procedures and any other ancillary document that governs the NRL in administering the game of Rugby League, as promulgated and amended from time to time.
"Rugby League Partners" means any entity that has a commercial agreement or arrangement with the NRL, States, Competition Administrator or Club (as the case may be), including Ticketek and Ticketmaster, and which you may also have a direct relationship with (including by participation in a Competition).

Generally speaking, where you provide information to the Newcastle Knights in relation to your engagement with the Newcastle Knights, including, for example, where you buy a ticket or membership to a club match, buy merchandise or enter a club promotion, then your information (other than sensitive information) will be shared as part of the Rugby League Exchange.

The NRL is responsible for the maintenance and administration of the Rugby League Exchange. The Newcastle Knights will share your Personal Information with the NRL as part of the Rugby League Exchange in order to facilitate analysis of fan behaviour and preferences to improve fan support, fan offerings, provide more targeted content and products and any other purposes described in this Privacy Policy or the NRL's privacy policy. We encourage you to read the NRL's privacy policy to understand how your Personal Information will be handled in relation to the Rugby League Exchange. The NRL's privacy policy is located at https://www.nrl.com/privacy-policy.

KINDS OF PERSONAL INFORMATION THAT WE COLLECT AND HOLD

We collect and hold a wide range of personal information, which may include:

your name, gender, date of birth, occupation, residential address and postcode, email address, telephone number and other contact details;
your signature;
your contact preferences;
information relating to your location when you use one of our websites, social media pages or apps or when you enter the Newcastle Knights’ premises;
any personal information (other than sensitive information) about your dealings with our related bodies corporate, including your use of their services and premises, which they may disclose to us in accordance with section 13B of the Privacy Act and the terms of their privacy policies;
information about your engagement with the Newcastle Knights, including but not limited to attendance rates and purchases;
information about your relationship or dealings with the NRL, Clubs or States;
information about your dealings with selected ticketing companies such as memberships, subscriptions and attendance history at matches relating to the NRL (including whether you have used your membership to purchase tickets or as a casual ticket purchaser);
payment details including your credit card or bank account details;
if required, credit information from you, credit reports and credit information from credit reporting bodies (for example, where you have applied for a direct debit arrangement with us);
if required, health information including information about your fitness levels and any medical conditions that you may disclose to us to enable us to provide our facilities and services to you, and information about your vaccination status if we are required to collect that information under any of our policies or under public health order or other law. Such information is sensitive information and will not be shared via the Rugby League Exchange;
information about your preferences, interests, and experiences with our products or services, including your participation in any sporting and social activities and your preferences, interests and experiences with any third-party products and services; This information is collected in order to tailor our communications to you and continuously improve our products and services;
images or videos of you at the Newcastle Knights’ premises and at any events or activities associated with the Newcastle Knights;
if required, the contact details of third parties, including the name and contact details of your next of kin. If you are asked to provide details about other people, please ensure that these individuals are happy for their details to be given to us and used for the purposes set out in this Privacy Policy (which may include using their details for marketing purposes);
things you say or do (or things said about you) in connection with an incident or disciplinary proceedings in connection with us;
if you apply for a job with us, the information in your resume and other information that you or your referees provide to us and notes of our interactions with you and/or others in relation to your prospective employment;
any other personal information which you provide directly to us. Where you provide us with unsolicited personal information, we may retain this information where it falls within our primary purposes for collection of personal information (as stated in this Privacy Policy); and/or
any other personal information requested or required by a supplementary collection notice.

When you use a website, social media page or application operated by or under the control of the Newcastle Knights, we may also collect the following types of information:

usage and preference information about how you interact with our website, social media page or application, including the pages you visit, your preferences and the settings that you choose. We may do this through the use of cookies and other similar technologies that uniquely identify you;
information about your device, such as the hardware model, operating system, preferred language, unique device identifier and mobile network; and
other information such as your IP address, access dates and times, browser type and pages visited when you interact with one of our websites, social media pages or applications.

Wherever reasonably practicable, we will advise you of the information being collected about you and provide you with an opportunity to refuse the collection of that information.

SENSITIVE INFORMATION

We will only collect sensitive information about you (including, but not limited to, credit information, health information, medical history, weight and body measurements and current medications) in very limited circumstances. For example, if you participate in a game of Rugby League as a player, we will collect information about any injuries you have suffered, medical conditions which you may have and any other information which we are required to collect under the NRL Rules.

We will only collect sensitive information about you from you directly unless it is not reasonably practicable to do so, in which case we will collect that information a third party with your consent.

Where you provide us with any sensitive information, we will only use this information for the purposes stated at the time of collection and will treat that information as confidential. We will keep any sensitive information which we hold about you secure on the Rugby League Exchange and ensure that it is only accessible by the NRL and those of our staff who require access to that information in order for us to provide goods and services to you. We will not disclose sensitive information without your express consent to anyone other than our related entities and advisers, except as permitted or required by law. For the avoidance of doubt, we will seek your express consent before disclosing your sensitive information to the Rugby League Exchange.

WILL I BE NOTIFIED THAT MY PERSONAL INFORMATION IS BEING COLLECTED?

When we collect information from you, we will take reasonable steps to notify you (or otherwise ensure that you are aware) of the following:

our identity and contact details;
the facts and circumstances of the collection;
details of any laws that require or authorise the collection;
the purposes of collection;
the consequences if we do not collect the information;
that this Privacy Policy contains information about how you can access or correct your information or make a complaint about Wests; and
whether we are likely to disclose the information overseas (and, if so, to which countries).

One way we notify you of the above is by making you aware of this Privacy Policy.
If you give us personal information about others, we expect that you will tell them about this Privacy Policy.

HOW THE NEWCASTLE KNIGHTS COLLECTS AND HOLDS PERSONAL INFORMATION

Your personal information is collected whenever you visit or have dealings with us and our related entities. We will only collect or monitor any personal information about you with your consent including as provided in this Privacy Policy or where it is otherwise lawful to do so. Information is collected by recording information that you provide to us by written means, by electronic means and by the observations of our staff.

ACTIVE INFORMATION COLLECTION

Personal information may be collected (and combined with other personal information) if you:

apply for, or renew, your membership with the Newcastle Knights and/or any of its sub-clubs;
apply for, or renew, a “red membership” with Wests or participate in any promotions offered by Wests which relate to the Newcastle Knights;
purchase a match ticket for the Newcastle Knights;
enter or visit our premises;
purchase or request to purchase merchandise or event packages from the Newcastle Knights club shop, Knights website or any other website, social media page or application operated by or under the control of the Newcastle Knights;
sign up and/or register your details on any website or application operated by or under the control of the Newcastle Knights;
use or request to use our services;
participate in surveys and other types of research (including 'Customer Comment Cards');
participate in any offers or marketing activities;
enter a promotion, sweepstake, or contest hosted by the Newcastle Knights and other partners;
provide a service to us;
submit a credit account application form;
attend an event where we are an exhibitor or sponsor;
subscribe to any newsletters, updates, alerts or news and media releases, or request information or express interest about our products or services;
contact us directly in person or via any medium including mail, telephone, social media and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) including via the contact details listed on a website, social media page or application operated by or under the control of the Newcastle Knights;
have previously provided us with personal information prior to this Privacy Policy coming into effect, either directly from you personally or via a third party;
complete and submit any forms to us;
apply to become an employee of the Newcastle Knights;
report, are involved in, witness or are otherwise connected to an incident or occurrence or disciplinary proceeding in connection with the Newcastle Knights;
are suspended, banned or removed from any part of premises or any other venues out of which we operate;
interact with any website or application operated by or under the control of the Newcastle Knights; or
do any of the above in relation to any of our sub-clubs and related entities.

You are not obligated to provide us with the abovementioned personal information. However, failure to do so may result in the Newcastle Knights being unable to facilitate or provide you with certain content, products or services, information about its products and services or the opportunity to participate in any upcoming promotions, competitions, offers or events.

Where it is not reasonably practicable to collect information from you directly, we may also obtain your personal information from legitimate third party sources and platforms including the NRL and the Rugby League Exchange, as well as social media channels, commercial data providers, referral agents, marketing companies, targeting companies, list brokers, credit reporting bodies and other data providers or organisations that share data in circumstances where it is lawful and/or you have given permission for them to do so, including our service providers and retail partners.

CHILDREN

Personal information will not be collected by any person who is known by the Newcastle Knights to be under the age of fifteen (15) without the consent of a parent or legal guardian. The Newcastle Knights expects that any persons under age fifteen (15) who use our websites and applications will only do so with the involvement and consent of a parent or legal guardian.

PASSIVE INFORMATION COLLECTION

We may also collect information which tells us about visitors to our websites. For example, we may collect information about the date, time and duration of visits and which pages of a website are most commonly accessed. This information is generally not linked to the identity of visitors, except where a website is accessed via links in an email we have sent or where we are able to uniquely identify the device or user accessing a website. By accessing a website via links in an email we have sent and/or by accessing a website generally, you consent to the collection of the information identified in this Privacy Policy. When you receive newsletters or promotional e-mails from the Newcastle Knights, we may use web beacons (described below), customised links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you with more focused e-mail communications or other information.

As you navigate through our websites, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as Unique Device Identifiers ("UDI"), cookies, internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Depending on the device you use and how you connect to the internet, this information may be considered anonymous information or personal information under the Privacy Act 1988 (Cth). Your internet browser automatically transmits to us some of this information, such as the URL of the website you just came from, the Internet Protocol ("IP") address, the UDI (if applicable) and the browser version your device is currently using, whenever you browse one of our websites. Our websites may also collect information from your device through cookies and internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of a website might not work without cookies and this may limit the services provided by a website. Cookies and other technical methods may involve the transmission of information either directly to us or to another party authorised by us to collect information on our behalf.

Our websites may use and combine such passively collected information and may combine this information with other personal information collected from you to provide better service to you, customise a website based on your preferences, compile and analyse statistics and trends, provide you with relevant advertising when you visit a website or a third party website, and otherwise administer and improve a website for your use. We may combine your visitor session information or other information collected through tracking technologies with personally identifiable information from time to time in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you. By accessing our websites, you consent to information about you being collected, compiled and used in this way.

For more information about cookies and how you can opt out, you can visit https://www.oaic.gov.au/privacy/your-privacy-rights/advertising-and-marketing/targeted-advertising or www.youronlinechoices.com.au

IS THE NEWCASTLE KNIGHTS REQUIRED BY LAW TO COLLECT PERSONAL INFORMATION?

We have a legal responsibility to collect certain information about our members and guests pursuant to legislation, including the Corporations Act 2001 (Corporations Act) and Work Health and Safety Act 2011.

For example, when a person applies for membership with us, we must collect details including their name and address. We may need to provide this information to any member of the general public who makes a request under certain legislation, including the Corporations Act.

PURPOSES FOR WHICH WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION

We collect, hold, use and disclose your personal information to operate the Newcastle Knights, carry out certain activities, provide products and services to you, other members and guests and other members of the public, and comply with our legal obligations. Personal information collected will be collected and used to undertake one or more of the following primary purposes:

for the specific purposes stated in a privacy collection notice at the time we collect information from you;
to allow you to join as a member, or renew your membership, of the Newcastle Knights;
to promote and increase membership of the Newcastle Knights and our sub-clubs;
to provide a safe environment for you, other members, guests and our staff and to allow you to use our facilities safely;
to investigate an incident or conduct disciplinary proceedings in connection with the Newcastle Knights;
to process match tickets;
to allow you to purchase merchandise including NRL and the Newcastle Knights merchandise;
for the organisation, conduct and promotion of competitions and matches (including for the purpose of providing information and making ticket offers to you);
to assist the Newcastle Knights and the NRL to comply with the NRL Rules, including the administration and development of Rugby League;
to enable you to participate in the game of Rugby League, whether as a player, official or otherwise;
to operate, maintain and improve the functionality of our websites, including to provide you with information about the content available on our websites and to provide you with relevant advertising when you use our websites or a third party website;
to complete a transaction;
to consider whether to, and, extend credit to you;
to facilitate or provide you with certain products or services, and information about such products or services;
to publish and distribute newsletters; electronic newsletters (e-newsletters) news and media releases;
to assist with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representatives;
to keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels, including through third parties. You are able to "opt-out" from this activity at any time;
for planning, product development or research purposes;
to contact you in relation to employment opportunities and, if you apply for a position with us, to assess your suitability for employment;
to maintain our relationship with you;
to enter you into and administer competitions and promotions;
to send you any technical, administrative or legal notices important to our websites;
to provide you with information about your transactions (including uploading, access to, and receipt of content on a website), content, services and products;
to provide direct marketing materials, events, special offers, competitions and promotions in person and via any medium including mail, telephone and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email) or any other form of electronic, emerging, digital or conventional communications channel, including through our trusted partners;
to render services related to our business (such as after sales services and enquiries) or the business of our trusted partners;
to respond to enquiries and resolve any complaints;
to improve our system administration;
to obtain opinions or comments about products and/or services and to conduct other research and development;
to record statistical data for analysis, including marketing analysis, and to conduct market research;
to share personal information with our related entities, our promotional partners and other trusted third parties in the manner described below;
to operate our sub-clubs, including publishing contact details of committee members;
to offer and manage sponsorships including by supporting community sports and social events;
to conduct elections of the Board; and/or
to fulfil our obligations under our Constitution and our By-laws;
to comply with our obligations with any public health orders and any other laws in place from time-to-time; and/or
to carry out accounting and finance requirements and legal and administrative reporting requirements.

We use your personal information primarily to allow us to carry out the activities and functions listed above. We may also use your personal information for secondary purposes related to those activities and functions, or when permitted under the Privacy Act.

In carrying out these activities and functions, we may share your personal information with our group companies (including Wests), our sponsors and promotional partners, third parties we engage to provide services to us and other trusted third parties, including the NRL, Clubs, States, Rugby League Partners.

The Newcastle Knights will only disclose your information to a third-party if it is necessary for us to perform the functions and activities identified above and we will always require that those entities comply with the Privacy Act when dealing with your information.

The Newcastle Knights engages third-party contractors to perform a variety of functions, such as legal and accounting services, data storage, fulfilling orders, conducting market research, processing credit card payments, assisting with promotions and providing technical services for our websites. We may disclose your personal information to these third parties (some of whom may be located overseas) to enable them to provide those services to us and so enable us to provide our services to you.

The NRL, Clubs, States, Rugby League Partners and selected other partners may also send you information about products and services that they believe will be of interest to you. If you do not wish to receive promotional or marketing information from these entities, please chose to opt out from promotional and direct marketing information at the time we collect your personal information from you, opt out from such promotional and marketing information as part of the relevant organisation's preference centre or contact the NRL's Privacy Officer in accordance with the NRL privacy policy located at https://www.nrl.com/privacy-policy.

We will disclose your personal information to third parties if we are required or authorised to do so by law, including to law enforcement agencies, the Office of the Australian Information Commissioner, the Australian Electoral Commission, the Department of Family and Community Services and the Australian Taxation Office.

Failure to provide us with personal information, or refusal of consent to disclose your personal information to certain third parties, may result in us being unable to provide you with certain content, products, services, upcoming opportunities, promotions, offers or events.

CONTACTING YOU

The Newcastle Knights and its related entities (and their directors, servants and agents), our promotional partners or trusted third parties either in Australia or overseas, may contact you via telephone, SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email or post using the contact details that you have provided to us in connection with any of the primary purposes for collection of personal information stated above.

We do not send advertising or marketing information without obtaining your prior consent, for example the consent contained in your membership application form, or if it is otherwise lawful to do so. If, for any reason, you would like to be removed from our mailing lists, please do one of the following:

“”Log in to your online membership account with the Newcastle Knights and update your preferences;
Select ‘Unsubscribe’ on electronic communications; or
Email: privacyofficer@newcastleknights.com.au

Please allow 30 days for this request to be processed.

Despite removing your name from the database to receive future advertising and marketing information, we may send you non-commercial “Administrative Emails”. Administrative Emails relate to a user account and may include administrative and transaction confirmations, requests and inquiries or information about a particular user account.

ABILITY OF OTHERS TO VIEW INFORMATION

Information which we disclose to the Rugby League Exchange will be accessible to the NRL and will be subject to the NRL privacy policy and collection statement. The Club recommends you refer to the NRL’s privacy policy, which is available at https://www.nrl.com/privacy-policy.

We may provide areas on a website where you can upload user-generated content, post or provide information about yourself, communicate with other users, provide reviews for content, products and/or services or interact with or vote on particular content. This information may be shared with others and may be publicly posted on our websites, including without limitation, other social media platforms and other public forums in which you choose to participate. This information may become publicly available and may be read, collected and used by others outside of our websites. We are not responsible for the conduct of others who may read, collect and use this information.

YOUR RIGHT OF ACCESS

You have the right to access and review your personal information that may be recorded on our database. Information may be reviewed by contacting our Privacy Officer at the contact details at the end of this Privacy Policy. Please allow 30 days for this request to be processed. When you request access, we may need further information from you to verify your identity. There are a number of reasons why we may be unable to give you access to your personal information held by Wests. If we are not able to provide access, we will provide you with written reasons.

CHANGING AND CORRECTING THE INFORMATION WE HAVE ABOUT YOU

The Newcastle Knights’ goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact our Privacy Officer if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate or is misleading, please contact us and we will use all reasonable efforts to correct the information. No fee applies to correction of personal information. Please allow 30 days for this request to be processed.

As with a request to access your information, we may need further information from you to verify your identity and evidence of your new details. If we refuse to correct or amend your personal information, we will give you written reasons for our decision.

We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this Privacy Policy.

STORAGE AND SECURITY OF PERSONAL INFORMATION

We may store personal information electronically and/or in hard copy at our premises or at Wests’ premises. The information is also stored on secure and password protected servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers. Video and audio surveillance is stored on our digital recorders, which are maintained in a restricted access area and password protected.

We do not keep your bank account or credit card details. You have the option of making payments to us via direct debit or credit card. If you set up a direct debit or process a credit card payment online, you will be redirected to a page to provide your payment details to our third-party payment system provider directly.

The Newcastle Knights is committed to ensuring the security of your personal information and takes all reasonable precautions to protect this information from unauthorised access, loss, misuse or alteration. We take all reasonable steps to keep your personal information secure and to ensure this information is accurate, up to date, complete and relevant. We ensure that only those necessary have access to your personal information.

Your personal information is securely destroyed when it is no longer needed or when it is out of date.

Notifiable Data Breaches Scheme

As noted above, the Newcastle Knights has various security measures in place to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

In the unlikely event that our security measures are compromised, and your information is the subject of a notifiable data breach, we will comply with our obligations for responding to data breaches outlined in the Privacy Act.

Upon becoming aware of a data breach, we will take urgent steps to contain the breach, mitigate any risk of harm and determine who may have been affected.

We will then assess the breach, including any potential for harm, and determine whether the breach is likely to result in serious harm to any person whose data was involved.

If we have reasonable grounds to believe that the breach is likely to result in serious harm to you, we will notify you of the breach as soon as possible. We will also notify the Office of the Australian Information Commissioner.

Following a breach, we will conduct a review of our security measures and implement any additional measures we consider necessary to enhance the security of your information.

LINKS TO OTHER WEBSITES

Our websites may, from time to time, contain links to websites operated by third parties which may be of interest to you. Any such links are provided for reference only and we do not endorse the content of the third party website. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements. We do not have control over websites operated by third parties and are not responsible, nor do we accept any liability, for the conduct of companies linked to our websites.

We may use third party advertisements on our websites. Third party advertisements are not recommendations or endorsements by us or any of our affiliates We are not responsible for the content (including representations) of any third party advertisement on our website. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to, or control of, cookies placed by third parties on their advertisements or websites.

RELATED WEBSITES

All websites operated by or under the control of the Newcastle Knights will adhere to this Privacy Policy. The policies on the websites of some members of the Newcastle Knights may vary, however, because of local customs, practices or laws.

SALE OF THE COMPANY

If we merge with, or are acquired by, another company, or sell all or a portion of our assets, your personal information may be disclosed to our advisers and any prospective purchaser’s adviser, and may be among the assets transferred. However, personal information will always remain subject to this Privacy Policy.

FREQUENTLY ASKED QUESTIONS

HOW DOES THIS PRIVACY POLICY APPLY TO THE NEWCASTLE KNIGHTS’ SUB-CLUBS AND RELATED ENTITIES?

For the purposes of the Privacy Act, a sub-club’s collection, use, disclosure or storage of your personal information is the Newcastle Knights’ collection, use, disclosure or storage of your personal information. If a sub-club (being part of the Newcastle Knights) collects, uses, discloses or stores your personal information, it will comply with this Privacy Policy when doing so.

The Newcastle Knights also has related entities, also known as “related bodies corporate”. These related entities are separate legal entities to the Newcastle Knights, but are related to us in some way. For example, Wests is a related entity of the Newcastle Knights as it owns the Newcastle Knights.

The Privacy Act permits related entities to share personal information in certain circumstances. If an entity related to the Newcastle Knights collects, uses, discloses or stores your personal information, it will comply with this Privacy Policy when doing so (unless that entity has its own privacy policy, in which case it will comply with its own policy).

IS THERE SURVEILLANCE AT OUR VENUES OR PREMISES?

The Newcastle Knights operates out of the Newcastle Knights Centre of Excellence and its administrative staff operate out of Wests’ premises. Each of these premises are subject to video surveillance for security reasons.

The Club is not responsible for and does not have any control over the collection of any audio and visual surveillance at the McDonald Jones Stadium, which is owned and operated by Venues NSW.

ARE WE LIKELY TO DISCLOSE INFORMATION OVERSEAS?

We will generally not disclose your personal information overseas. However, if you agree to information being put on our websites or social media pages then this could be accessed by other countries.

As noted above, some of Wests' third-party suppliers may be located overseas. For example, we occasionally use secure cloud servers. This involves the use of servers that may be located in other countries and may constitute a disclosure under the Privacy Act. We will only disclose to our third-party suppliers what information is necessary to enable the Newcastle Knights to carry out its functions and activities and will require our third-party contractors to comply with the Privacy Act.

In limited circumstances, we may also disclose your personal information to an international rugby league associations, for example, if you are a player participating in an international rugby league competition.

WHAT DOES THIS PRIVACY POLICY MEAN?

By dealing with us, you consent to the terms of this Privacy Policy.

From time to time, your additional consent will be sought for the collection, use or disclosure of your personal information for purposes other than as set out in this Privacy Policy.

If you do not agree to this Privacy Policy or do not wish to receive direct marketing information from or in connection with the Newcastle Knights, please contact our Privacy Officer.

PROBLEMS OR QUERIES

If you have any questions about our Privacy Policy, or any problems or complaints regarding a possible breach of the Privacy Act or the APPs or how we have collected, used, stored, handled and/or disclosed your personal information, please contact our Privacy Officer via one of the following channels:

Address: The Privacy Officer
Knights Rugby League Pty Ltd PO Box 72 New Lambton NSW 2305
Telephone: 02 4935 1420
Email: privacyofficer@newcastleknights.com.au

When contacting our Privacy Officer, please give us enough details to be able to identify you, understand your issue or complaint and respond appropriately. Please allow up to 30 days for us to respond. On receipt of your complaint, we will conduct a review and respond appropriately. If you do not happy with how we handle your query, problem or complaint, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner via the contact details listed at www.oaic.gov.au/about-us/contact-us-page